Frequently Asked Questions and Their Answers

1. Why do we have to complete this survey?
2. I already carpool or ride transit, do I still have to take this survey?
3. How is the information gathered from this survey used?
4. I can’t find my agency or agency’s address, what do I do?
5. I work part-time, do I have to fill this survey out?
6. I am a temporary worker, do I have to fill this survey out?
7. I am a contract employee, not a state employee, do I have to fill this survey out?
8. I am a virtual office worker, do I have to fill this survey out?
9. I am a virtual office worker, what work address do I select to start the survey?
10. I am a virtual office worker, what mode should I use in Question 3?
11. I am a virtual office worker, how do I account for my commute miles in Questions 6 and 7?
12. I make site visits and rarely go to the office, what do I use for my commute miles?
13. I work different hours on different days, how should I answer Question 2?
14. I use more than one mode to commute to work every day, what should I list as my mode in Question 3?
15. I drive a hybrid or alt-fuel vehicle but there is no mode for this listed in Question 3, what do I do?
16. Will there be a place for comments?
17. Why does Maricopa County need my EIN?
18. When and how will the results be available?
19. Who do I contact if I have more questions?

1. Why do we have to complete this survey?

Arizona Revised Statute §49-588 requires every major employer in Maricopa County to conduct this survey annually. Please click here for legal details.

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2. I already carpool or ride transit, do I still have to take this survey?

Yes! We especially need you to complete the survey so the State receives credit for your efforts.

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3. How is the information gathered from this survey used?

Maricopa County uses this survey as a measuring tool to determine the percentage of State employees who are using alternate modes to get to work. Capitol Rideshare, in turn, has used this data to help obtain bus and vanpool subsidies for employees and has shared it with Valley Metro in order to create new bus routes and expand existing routes in recent years.

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4. I can’t find my agency or agency address, what do I do?

We have made every effort to list all agencies in Maricopa County. Agencies are listed alphabetically, please double check the list for yours. If you cannot find your agency or your work address, simply select “Not Listed” and you will be asked to type in the required information.

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5. I work part-time, do I have to fill this survey out?

Any State employee who commutes three or more days a week, at least six months out of the year, to a State building in Maricopa County, needs to fill out a survey.

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6. I am a temporary worker, do I have to fill this survey out?

If you work for an outside temporary agency, you do not need to complete this survey. However, if you receive a paycheck from the State and are in a position that is filled (by either you or someone else) at least six months out of the year and you commute to a State building in Maricopa County, you do need to complete this survey.

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7. I am a contract employee, not a state employee, do I have to fill this survey out?

No, contract workers are not eligible to receive Rideshare incentives and therefore are not required to complete this survey.

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8. I am a virtual office worker, do I have to fill this survey out?

Yes! We especially need you to complete the survey since you are saving commute miles every day. Please see related questions below for guidance on completing the survey.

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9. I am a virtual office worker, what work address do I select to start the survey?

Select the work address that you used to drive to prior to becoming a virtual worker. If you were hired as a virtual worker, select your agency’s main headquarters.

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10. I am a virtual office worker, what mode should I indicate in Question 3?

Please use Telework/Virtual Office for the number of days you work at home each week.

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11. I am a virtual office worker, how do I account for my commute miles and minutes in Questions 6 and 7?

Use the number of miles you used to drive to your agency’s office prior to becoming a virtual worker. If you were hired as a virtual worker, use the number of miles between your home and your agency’s main headquarters. Indicate the amount of time it used to take you to drive to your agency’s office prior to becoming a virtual worker. (Even though you no longer drive these miles, they are miles saved because you are a virtual worker.)

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12. I make site visits and rarely go to the office, what do I use for my commute miles?

If your agency no longer requires you to drive to the office to start and end your day and instead allows you to log in from home, you may indicate your mode in Question 3 as Telework/Virtual Office. Then use the number of miles that you used to drive to your office for commute miles in Question 6.

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13. I work different hours on different days, how should I answer Question 2?

Use the hours that you most often work.

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14. I use more than one mode to commute to work every day, what should I list as my mode in Question 3?

If you work five days per week, your entries in Question 3 cannot total more than five. If you use two different modes every morning, you could indicate 3 for one mode and 2 for the other, or simply select the mode that represents the longest portion of your commute.

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15. I drive a hybrid or alt-fuel vehicle but there is no mode for this listed in Question 3, what do I do?

In Question 3 you should indicate whether you Drive Alone or Carpool and then in Question 4 indicate the type of Alternate Fuel you use.

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16. Will there be a place for comments?

Yes, there is a comment box after the last question. You will be able to enter your comments there.

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17. Why does Maricopa County need my EIN?

Your EIN is for internal agency use only. It will not be sent to the County.

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18. When and how will the results be available?

Capitol Rideshare will send the results to your Agency’s Travel Reduction Coordinator when they are received from Maricopa County.

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19. Who do I contact if I have more questions?

Please call Capitol Rideshare at 602.542.7433.

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